Terms of service

Welcome to Dogesh. These Terms and Conditions outline the rules and guidelines governing your access to and use of the Dogesh website located at https://dogesh.shop. Dogesh is an online store dedicated exclusively to products designed for dogs. Our mission is to provide practical, thoughtfully selected items that support the comfort, daily care, and happiness of dogs while helping owners maintain enjoyable routines with their companions.

By visiting this website, browsing any page, communicating with our team, creating an account if available, or purchasing products, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions. If you do not agree with any part of these Terms, you should discontinue use of the website and refrain from placing orders.

Visiting the website constitutes agreement to these Terms. Using any services provided through the website constitutes agreement. Completing a purchase likewise confirms agreement. These Terms apply to all visitors, users, and customers, whether or not a transaction is completed.

Dogesh operates as an online business serving customers within the United States. We focus solely on dog-related products rather than offering items for multiple types of pets. This focused approach allows us to spend more time researching what dogs truly need and what owners find most useful in daily life. Our catalog includes grooming tools, feeding accessories, enrichment toys, comfort items, training aids, and other essentials designed to support routines at home and outdoors.

These Terms govern all interactions with the website, including browsing, account use where available, purchasing products, submitting personal information, communicating with customer support, and engaging with any services or features offered through the site.

You agree to use this website only for lawful purposes and in accordance with all applicable federal, state, and local laws. Activities that interfere with the website’s operation, compromise security, or negatively affect other users are not permitted. Such activities may include attempts to gain unauthorized access, distributing harmful software, interfering with system functionality, or misusing content.

Dogesh reserves the right to restrict or suspend access to services if such behavior occurs, in order to maintain a safe and reliable environment for customers.

Your use of this website is also subject to our additional policies, including the Privacy Policy, Shipping Policy, Payment Policy, and Refund and Return Policy. These policies provide detailed information about how we collect and protect data, process payments, deliver products, and handle returns. Together, they form part of this agreement.

Dogesh may update these Terms periodically to reflect operational changes, service improvements, or legal requirements. Updated versions will be posted on this page. Continued use of the website after changes are published indicates acceptance of the revised Terms.

We strive to present accurate product descriptions, images, and specifications. However, minor variations may occur due to manufacturing updates, packaging differences, or display settings on individual devices. Colors and proportions may appear slightly different depending on screen calibration. These differences do not affect the intended functionality of the product.

Prices displayed on the website may change over time. We make every effort to ensure pricing accuracy, but errors can occasionally occur. If a pricing or information error is discovered, corrections may be made before order fulfillment proceeds. Customers will be notified if adjustments are required.

After placing an order, you will receive a confirmation email indicating that your order request has been received and payment authorization completed. Order processing typically begins shortly after confirmation. In some cases, additional verification may occur to ensure accuracy of billing or shipping details.

Customers are responsible for providing accurate and complete information during checkout, including name, billing details, shipping address, email address, and phone number. Accurate information helps ensure successful delivery and communication regarding your order.

If account features are available, users are responsible for maintaining the confidentiality of their login credentials. Any activity conducted through an account is considered the responsibility of the account holder. If unauthorized use is suspected, you should contact support promptly.

Use of the website must remain respectful and lawful. Activities such as attempting to disrupt service, misuse content, or engage in harmful conduct toward other users are prohibited.

The Dogesh website may include links to external websites for convenience or informational purposes. These sites operate independently, and Dogesh does not control their content, policies, or practices. Accessing external links is at the user’s discretion.

All content on this website, including logos, product images, written descriptions, graphics, layout, and branding elements, is protected by intellectual property laws. Unauthorized copying, reproduction, distribution, or commercial use is not permitted without written permission.

We strive to maintain continuous availability of the website, but occasional interruptions may occur due to maintenance, updates, or technical issues. Dogesh reserves the right to modify or temporarily suspend aspects of the site to maintain performance and security.

Products sold by Dogesh are intended for responsible use with dogs under appropriate supervision. Dogs vary widely in size, behavior, and activity level, so owners should select products suitable for their individual dog. Introducing new items gradually can help ensure a positive experience.

Orders are typically processed within 1 to 3 business days after confirmation. Once shipped, delivery within the United States generally takes between 7 and 15 days depending on location, carrier operations, weather conditions, holidays, and seasonal demand.

Shipping services are provided through established carriers such as USPS, UPS, or FedEx. Shipping costs are included at no additional charge for customers within the United States unless otherwise specified at checkout. Applicable taxes are calculated based on the delivery location.

Customers should ensure that the shipping address provided is accurate and complete. Orders are shipped to the address submitted during checkout. If delivery cannot be completed due to incorrect address details, additional arrangements may be required.

Tracking information is provided once the shipment is dispatched, allowing customers to monitor delivery progress. Notifications are sent to the email address provided during checkout.

Order changes or cancellations may be requested within a limited time after placement, typically within 24 hours. Once processing has advanced beyond that stage, modifications may not be possible.

Returns and refunds are handled in accordance with our Refund and Return Policy. Customers may request a return within 30 days of delivery for items that remain unused, in original condition, with packaging and components intact. This approach helps maintain quality and hygiene standards for all customers.

When a returned item is received and inspected, the refund processing period typically takes up to 10 days. Refunds are issued through the original payment method used during purchase.

Payments on the Dogesh website are processed through secure systems that support major card networks, including Visa, Mastercard, American Express, Discover, JCB, Maestro, Visa Electron, and Diners Club. Payment information is transmitted using encryption technology designed to protect sensitive data during transactions.

Billing details should match the payment method used to help ensure smooth processing. Orders are charged at the time of checkout, and processing begins after payment confirmation.

If a payment attempt is declined, customers may wish to verify details with their card provider or attempt an alternative payment method. Security checks may occur to protect both customers and the store from unauthorized transactions.

Dogesh communicates with customers regarding orders, shipping updates, support inquiries, and service information. Communications are typically conducted via email using the address provided during checkout or account registration.

Customers are expected to provide accurate information and to use products appropriately for their intended purpose. Proper use helps ensure safe and satisfying experiences for both dogs and owners.

The website may evolve over time with new features, improvements, or adjustments. Continued use indicates acceptance of such updates.

These Terms and Conditions are governed by the laws applicable within the United States and the State of New Jersey, where our listed business address is located. Any matters related to use of the website or transactions conducted through it are interpreted in accordance with these laws.

If you have questions regarding these Terms or need assistance, our support team is available through the Contact page. Messages are typically answered within 1–2 business days.

Dogesh
Store And Refund Address : 173 Ellery Ave, Newark, NJ 07106, United States

Email: support@dogesh.shop
Phone: +1 (862) 368-9580

Response time: typically within 1–2 business days

By continuing to use the Dogesh website, you confirm that you have read, understood, and agreed to these Terms and Conditions. We appreciate your trust and are honored to support you and your dog with carefully selected products designed for everyday comfort, care, and companionship.